Privacy Policy

Effective Date: 01/01/2025

Welcome to Tours Gateway – A Unit of Bharat Tours Gateway Private Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Details: Name, email address, phone number, postal address, etc.
• Booking & Travel Details: Passport information, travel preferences, destinations, accommodation choices, etc.
• Payment Information: Billing address, credit/debit card details (processed securely through trusted gateways).
• Technical Data: IP address, browser type, device information, location data, and website usage behavior via cookies.

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2. How We Use Your Information

We use your personal information to:

• Process bookings and deliver requested travel services
• Provide customer support and respond to inquiries
• Customize travel packages and enhance your user experience
• Send booking confirmations, travel updates, and promotional offers
• Comply with legal obligations and fraud prevention

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3. Sharing Your Information

We do not sell your data. We may share your information with:

• Trusted travel partners (airlines, hotels, visa consultants) for booking fulfillment
• Payment gateway providers for secure transactions
• Government authorities where required by law (e.g., visa documentation)

All third-party service providers are bound by confidentiality and data protection obligations.

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4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. This includes SSL encryption, firewalls, and secure data handling procedures.

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5. Cookies & Tracking

Our website uses cookies to improve functionality, analyze site traffic, and personalize your experience. You may control cookie settings in your browser. By continuing to use our site, you consent to our use of cookies.

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6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Object to or restrict certain data processing activities

To exercise your rights, please contact us at info@toursgateway.com or call +91-9386668882.

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7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted on this page with the revised effective date.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Tours Gateway
A Unit of Bharat Tours Gateway Pvt. Ltd.
📍 Plot No. 570, 10B, Rajendra Nagar Main Rd, Mahmudi Chak, Rajendra Nagar, Patna, Bihar 800016.
📞 +91-9386668882
✉️ info@toursgateway.com
🌐 www.toursgateway.com